Purpose - why we exist

  • We offer total healthcare solutions, which are patient-centric and sustainable
  • To support healthcare providers with world class products, services and education which enhances the health and wellbeing of New Zealanders

We do this through proactively seeking innovative solutions and achieving excellence in everything we do. At the same time, we create worthwhile employment within a fun and family environment.

Values - how we choose to do our work

  • Customer intimacy - we get close because we care
  • Performance - personal and team accountability achieves results
  • Continuous improvement - we will be better today than yesterday, and better tomorrow than today
  • Partnerships - we value strategic partnerships where they enable us to achieve our goals
  • Integrity and respect - our company is judged by the actions of our people
  • Creativity and innovation - we look for creative and new ways to do things, as well as improving processes

Key strategies - our priorities

  • Growth - organic and acquisition with a focus on profits for long term sustainability
  • People - hiring, retaining, developing and inspiring ‘A’ players
  • Innovation - in all aspects of the business where new ideas and ways of working can be implemented
  • Operational excellence – a focus on costs and efficiencies. Operational excellence in everything we do with auditable systems, processes and measures

Vision - where we want to get to

To be acknowledged as a world class sustainable leader and employer of choice in the healthcare industry.